Business is getting more complex and competitive even as it becomes increasingly difficult to find talent for managing all the critical business domains. Scarcity of competent talent puts a tremendous stress on Executive time available for effective management of multiple business processes. The wide range of business challenges, leave little Executive time for building competitive advantages outside the core business processes. IT quite often falls outside the purview of the core business processes despite it being recognized as a business enabler and a competitive advantage builder.

IT - a core business process

Today IT is not always treated a critical business process in all organizations - while in reality IT would be one of the key components of most organizations' armory of competitive Advantages. In order to maintain its competitive advantage arising out of IT, the organization often has to either invest in expensive skilled resources that are underutilized, or over a period of time - let the competitive advantage silently creep out of their competitive advantages portfolio.